Systematic Literature Review on Web Services in E-commerce and Business Communication

Authors

  • Syeda Wajiha Zahra Lecturer, Department of Computer Science, Alhamd Islamic University, Islamabad, Pakistan
  • Muhammad Nadeem Student, Department of Computer Science and Technology, University of Science and Technology Beijing, Beijing, China
  • Muhammad Noman Abbasi Lecturer, Department of Computer Science, Alhamd Islamic University, Islamabad, Pakistan
  • Ali Arshad Lecturer, Department of Computer Science, National University of Technology, Islamabad, Pakistan
  • Saman Riaz Lecturer, Department of Computer Science, National University of Technology, Islamabad, Pakistan
  • Waqas Ahmed Lecturer, Department of Computer Science, Alhamd Islamic University, Islamabad, Pakistan

Keywords:

Web services, e-commerce, business communication, digitalization, commerce practices, customer interactions, operations efficiency

Abstract

This systematic literature review (SLR) provides a comprehensive analysis of existing research on the role of web services in e-commerce and business communication. In today's rapidly evolving digital landscape, web services have become indispensable for facilitating seamless transactions and effective communication in contemporary business practices. This study aims to uncover web services' specific impacts and implications in this dynamic field by synthesizing various scholarly articles. By examining key findings, emerging trends, and challenges, this SLR offers precise insights that contribute to a deeper understanding of the intricate relationship between web services, e-commerce, and business communication. The synthesized knowledge presented in this review can guide practitioners, researchers, and stakeholders in harnessing the full potential of web services within their respective domains.

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Published

2023-11-03

How to Cite

1.
Syeda Wajiha Zahra, Nadeem M, Muhammad Noman Abbasi, Ali Arshad, Saman Riaz, Waqas Ahmed. Systematic Literature Review on Web Services in E-commerce and Business Communication. ECFT [Internet]. 2023 Nov. 3 [cited 2024 Apr. 19];10(3):7-25. Available from: https://stmcomputers.stmjournals.com/index.php/ECFT/article/view/679