A Comparative Study about Consumer Protection in E-commerce

Abstract

This research covers aspects of consumer policy related to consumer protection and e-commerce. He says how consumer protection can take measures for the consumers and how empowerment can be attracted to market innovation, quality improvement and price competition. This study presents policy principles to ensure that consumer interests are adequately protected. E-commerce is given more impetus to increase purchases and products in the market, get the item at home, increase competition in the market and get the item to the consumer at the right price and maintain its rights. Indeed, nowadays, best customer policy from the territory and given area that policy designer going ahead. In the current situation, not all customers have time to shop, so they all are going to buy the items on the e-commerce websites. It is essential that customer protection is provided on this website as these online purchases are done online through debit card, credit card, UPI, net banking etc. All the details of the customer are included on website. So any fraud can be caused by a hacker attack. Owners of ecommerce websites and applications must comply very well with the country's cyber security rules and regulations and reassure the customer that our platform is 100% protected against cyber-attacks.