Implementation Chatbot Whatsapp using Twilio and Rasa

Abstract

Virtual Private Server (VPS) usage is still quite pricey in India. In the IT industry, the chatbot application system is crucial, particularly for disseminating information in a direct and palatable way to numerous users at once. This study primarily focuses on users using the Chatbot system with the WhatsApp app. Python is used to programme this chatbot system. The user needs to join with Twilio using join and the sandbox name keyword and then user gets connected to the Chatbot system. The Python software will then read the user's request to enter the chatbot, and if the incoming message satisfies the criteria, the chatbot will send the information in accordance with the criterion. However, Chatbot will still go through the motions of reading incoming messages if it does not match. The Chatbot technology is made to work well with numerous users at once. The chatbot server connection affects how quickly messages are sent and how quickly each incoming message is checked. If a message contains stickers, emoticons, or gifs, the chatbot simulation programme will not be able to read it and will it reply with “Bye”. A random message feature can still be added to this study to advance it.